Authorised retailersThe easiest way to tell that you're purchasing a genuine NuFACE device or attachment is to always choose an authorised retailer. We are proud to be part of the official list on the NuFACE website.
Beware of Trinity "PRO"Many fake NuFACE Trinity devices online come with the branding “NuFACE Trinity/PRO”. The PRO device is solely available through professional salons and in very limited areas across the world. These retailers rarely operate through third-party sites and those found available online are likely to be counterfeit.
Authentic NuFACE devices will always have an integrated control panel with sturdy control buttons. Fake devices may have a sticker display, be flimsy to touch and are often lighter in weight. What's more the charging plates at the base of the device should always be straight. Any misalignment could suggest that the product has not been manufactured by NuFACE. We have also noticed that fake NuFACE Trinity devices will often have small screws with a space around the edge. Genuine devices will always be safely secured with fixings that are flush to the body construction. Right Texture If the texture on the grey coating is smooth, it's probably a fake device. Genuine NuFACE devices will have a slightly rough texture to ensure you're getting a firm grip when using them. NuFACE are industry experts in microcurrent and anti-ageing technology, and have spent many years honing their devices to make sure you're always getting the most effective treatment possible. Our product experts are always on hand to make sure you're getting the most out of your NuFACE Trinity and choosing the packages that will work best for you.