Customer Satisfaction Money-Back Guarantee
We’re so confident that you’ll get results you’ll love with your new device that we offer a range of money-back guarantees on a range of our top brands. If you begin to start using the device and decide the item isn’t right for you, simply return it within the terms of the specific guarantee outlined below for a refund on the cost of the item. Please note your trial period begins upon receipt of your device as confirmed by the tracking number associated with your shipment, unless otherwise stated. If you have been using your device for longer than the designated money-back guarantee trial period, you will not automatically be eligible for a refund under this particular offer.
We're so confident that you'll get results you'll love with your Nira Skincare Laser from the first use that we offer a 60-day money back guarantee. We ask that you have used the device for two minutes a day for 30 days to see consistent results. By using it for a month, it ensures that you have given the device a proper chance to start working on your skin and for collagen to start producing.
If you are still not satisfied, you can return the device for a 60-day money back guarantee.
Exclusive to CurrentBody, we offer a 90-day money-back guarantee on all NuFACE and NuBODY devices. To make sure you’ve allowed enough time to see results, we simply ask that you have used the device for at least 60 days, 5 times per week for 5 minutes on the treatment area. This ensures that you have given the device a proper chance to start working for you. We also advise that it takes a minimum of 4 weeks to see visible results from this range of devices.
If after this time you are still not satisfied with your skin rejuvenation experience, you can contact us to return the device. We refund up to $27 on international returns for these devices. Once we’ve received the product back, we will process your refund, minus a 10% restocking fee to cover return administration.
We offer a 90-day money-back guarantee on all Quasar devices. To be eligible for a refund, we ask that you have used the device over a 70-day period, as it takes 12 weeks to begin to see visible results from the device. If you would still like to return your device after this time, simply contact our dedicated customer service team to arrange a full refund.
We offer a 90-day money-back guarantee on all SmoothSkin devices. To achieve optimum results, we recommend trialling it on a weekly basis over a 70-day period. This ensures enough time for the device to start working properly on your skin. We also advise it takes a minimum of 12 weeks to see visible results using your IPL hair removal device. Following this treatment plan, if you are still not satisfied you can return the device to us for a full refund.
We offer a range of 90-day money-back guarantees on our top Tria products. We ask that you follow the below treatment plans to make sure you’re getting the most out of your product.
Tria 4x & Tria Hair Removal Laser Precision: We recommend using the device bi-weekly over a 70-day period. We also advise that 12 weeks is the correct treatment time to see results from the device.
Tria Age-Defying Laser & Tria Eye Wrinkle Corrector: We recommend using the device everyday for 8 weeks, following with a 4-week break. We also advise that 12 weeks is the correct treatment time to see results from the device.
If after this time you are still not satisfied with your Tria device, simply contact our customer service team for a full refund.
We offer a 60-day money-back guarantee on all our Trophy Skin devices. To make sure you’re achieving optimum results, we recommend using the device for at least 1 month before making the decision to return it. This allows the technology to start working deep into the skin, and after this time we would expect you to see some initial visible results. If after this time you are still not completely satisfied, our customer service team will assist you in achieving a full refund.